We aim to dispatch your order within 1-5 working days. Overseas orders may take slightly longer to arrive so please allow 14-21 days. Occasionally items may take slightly longer but we'll let you know if this is the case. In the unlikely event that an item is unavailable we will contact you immediately and offer you a full refund.
All UK orders are sent 1st class post by Royal Mail. International orders are sent by Royal Mail International Standard.
Please note, international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.
If you need your order urgently or you have any other questions about shipping, please contact us and we will do our best to help!
We hope you love your Mayfly purchase. However, if you are unsatisfied with it or you have just changed your mind please let us know immediately. You have 28 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it with a receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you return goods because they are faulty we will replace them and refund your original postage to cover the cost of returning the goods.